PROCESS ENGINEERING
Laura’s process knowledge has shined in the complaints space. Her expertise has proven critical for quick design and development of documentation. Additionally she has been a consistent resource, sought after by leadership for handling key topics like root cause analysis.” - J.X.A Jun 2023
QUALIFICATIONS:
I saved over $1.43 million over 2-3 years in a Fortune 500 Company directly via continuous improvement
I have been an official BPM (Business Process Management) and Six Sigma coach for 2 years and act as co-lead and frequent presenter to a Fortune 500 company’s Enterprise Process forums
I scored in the top 20% on my latest Six Sigma certification exam for GreenBelt
I created a comprehensive, easy-to-digest guide on the DMAIC formula for my Six Sigma course mates
Below is an excerpt from a Lesson Plan/Presentation on the DMAIC framework applied to sports
Below is an excerpt from a DMAIC guide I created for my six sigma coursemates
Sample content for each Artifact
“Laura, Your knowledge of process management is astounding and I always learn new skills, tips, & tricks every time you present. This year you joined us for our Office Hours - You did an incredible job providing clear, concise, and specific answers to the questions posed by our aspiring process professionals including specific examples (you even shared your screen at one point). You add tremendous value every time you join one of our events and I look forward to building on this partnership throughout the second half of this year!” — N.G. Jun 2023
Below is an infograph that maps out all the Process Artifacts I have studied and utilized at work
Below are my Six Sigma Greenbelt and Design for Six Sigma certifications